Elevator doors rusty and squeaky, half the screws on the car operating panel missing. How Much Do Hotel Housekeepers Really Make? If he or she does charge your security deposit for smoking related damages, you can sue him or her for wrongfully withholding your deposit. Therefore, you should not have to pay a smoking fee or half a smoking fee. Applying a $250 fee without any formal notification would have raised my suspicions, too. Editor, Marcus Herbert. It could have been a previous guest, too. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. Contact him at chris@elliott.org. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Enter dates to see prices. I reached last week, and so far it's been good. Dont throw it on the ground or in a plant. Are smoking charges a scam? Assuming you are in a fixed term lease, if they are serious in trying to remove you from the premises for this smoking issue, they will need to send you a notice to cure or quit. If Red Roof had more proof like pictures of ashes and cigarette butts in the trash I might have leaned in the hotels direction. standard king room - smoking, queen room with two queen beds - smoking. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! Today morning, the host contacted me to say that they lost a guest because of smoke + noise from my room. We were given what has to be the worst room in the hotel. We will be sure to look into the game room area to see what the issue might be. I do apologize if this was of any inconvenience to you. In fact, I suffer from allergies and cant even be around people who smoke. Stayed in this hotel for WELL under 24 hours for business. Travel Troubleshooter: Airbnb banned me because they think I still live in Russia Do You Pay For Hotel At Check-In Or Check-Out? When we got to the room, it had an awful odor, but we didnt want to complain because they put us on the ground floor and we were tired and didnt want to move. Travel Troubleshooter: Lyft charged me $150 for mud stains in a car. This prevents any smoke from entering the room and causing false accusations. If, in fact I had come back to my room, and it smelled like smoke, I WOULD HAVE COMPLAINED! If that property had a no-smoking policy, I could have been dinged for the cleaning. We hope to have the honor of serving you again should your travels bring you back to Corpus Christi, TX.Sincerely,Orlando A.Case ManagerIHGCare. VirginiaReal Estate Law I am so sorry to see you did not enjoy your overall experience with us. Thankfully, the pool was somewhat clean and that satisfied my son. Get Morning Report and other email newsletters. The last time I wrote about smoking fees in hotels, I had the audacity to say that if you smoke in your room, you should pay the cleaning fee. Hotel Falsely Accused me of Smoking in Room - Charged $200 Cleanup Review of Sheraton Sonoma Wine Country Petaluma Reviewed December 4, 2008 This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. I thought it was beautiful and a great way to start the day. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. Goes without saying, right? When you checked into a room that smelled like smoke, you should have said something. You rejected that explanation because you do not smoke. Some hotels seek out actual physical evidence before they levy a fine. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. They can be. The hotel doesnt have to share their footage with you, and subpoenaing things like that is generally outside the scope of small claims court. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. She said the cleaning lady said the room smelled of smoke and so we were guilty of smoking. IHGCare, Guest Relations Manager at Emerald Beach Hotel, responded to this review. That's what I'm afraid of. So why did they put us in such a crummy room?Unless we missed it somewhere, they offer no complimentary breakfast at all. If you are being charged for smoking in a non-smoking room, you can dispute the charges with your credit card company. We are starting to think that this is some sort of scam. Is It Safe To Drink Nyc Hotel Tap Water? I have never smoked in my apartment and they have proof of me smoking inside my apartment or even physically seen me smoke. I've never smoked and so I had no problem with this. Prior-Leader3763 2 min. Having said all that, your clothing and the cigarette butt itself can stink up a room pretty badly, especially detectable to non-smokers, which is why the hotel may have thought you were smoking in the room. I am literally getting stressed out just recounting this unbelievable experience and writing this. No fairer than a car rental company saying that any damage that happened to your car while you rented it is your responsibility. Luckily I reviewed my credit card statement and caught it. Airbnb support is notoriously terrible though. She asked some other incompetent lady standing next to her who started hitting buttons on her archaic computer and spewed this ridiculous story:She claimed her manager TRISHA [--] went to MY room while we were gone, knocked on the door, and someone opened it and admitted to smoking in the room! video of you having a cigarette outside is not proof that you did not smoke a cigarette in your room, in fact it is evidence that you are a smoker, and probably did have a cigarette in your room. It's been over 12 hours and the host hasn't responded to my reply. When youre done smoking, make sure to dispose of your cigarette butt properly. Show Transcript. They got back to me & said it was a valid charge & refused to remove it. I've booked an AirBnB for a long stay. I contacted Red Roof on your behalf. Travel Troubleshooter: Budget charges $250 for calibrating a camera. Love it. Filing fees perhaps, but even the $250 is a toss-up at best. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. So what went wrong here? Christopher Elliott, King Features Syndicate, Inc. elliott.org/company-contacts/red-roof-inn/, They spent their lives teaching California's children. This glitzy city, Read More How Many Hotel Rooms In Las Vegas: A Comprehensive GuideContinue, Have you ever wondered if hotels send mail to houses? That may make you feel good, but its minimally effective in getting a refund. Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of "How to Be the World's Smartest Traveler." Can I get a refund? In an email sent to you, the general manager correctly notes that it has a "strict" nonsmoking policy. I had stayed at Ace Hotel in Palm Springs a year ago with a group, and had been thoroughly impressed with my stay. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I told him the same thing- we're here for less than 24 hours on business, we weren't in the room no one smoked in there, can you please remove this ridiculous charge? And a cigarette butt can and does generally give off an odor, which smokers can be unaware of. I called a manager at the Red Roof Inn. Miss Manners: People look when I drive down the street. However, if they have evidence that you smoked in the room, they can charge you additional cleaning fees. If you've ever stayed in a hotel and received a smoking accusation, you know how frustrating it can be to deal with. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. By Emily Allen Press Herald. Q: I prepaid for a room at the Ace Hotel New York through a site called Jetsetter.com recently. Red Roof did respond to you in writing about your complaint. Don't laugh. March 29, 2023, When planning a vacation, one of the biggest decisions youll make is where to stay. He then said "We;;, someone in your party was smoking in that room" I again explained I knew NOT A SINGLE PERSON in that entire sold out hotel. Smoking is a fire hazard and can cause damage to the hotels property. Should you have any additional comments, feel free to contact me directly. Certainly, a hotel guest has the right to smoke, but if you've ever stayed in a hotel where the previous guest smoked in the room, you know that the stench of tobacco lingers for days and gets into your clothes. Yet to receive any reply. The hotel is at the far south end on Sonoma county. Holiday Inn Express & Suites Atascadero, an IHG Hotel. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. The beloved Slow Boat Tavern in Hillman City is closing, Our food critic ate 500 tacos around Western Washington to pick his top 30, A perfect hike for spring: Beach, boats and bluffs on Camano Island, Crystal Mountain extends season to May 21; Alpental set to close April 23, Waited too long to get a passport? This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. Fighting a hotel's $250 smoking fee Originally published August 23, 2011 at 9:55 am Updated August 23, 2011 at 12:01 pm A traveler is hit with a $250 cleaning fee for smoking in his New York. Filing fees? Contact him at elliott.org/help or chris@elliott.org. Ask Mark B about Sheraton Sonoma Wine Country Petaluma, Ask Stormfront5 about Sheraton Sonoma Wine Country Petaluma, Ask mdr9 about Sheraton Sonoma Wine Country Petaluma, Ask KateM1981 about Sheraton Sonoma Wine Country Petaluma, Ask Panther52 about Sheraton Sonoma Wine Country Petaluma, Ask mrae1972 about Sheraton Sonoma Wine Country Petaluma, We compared the lowest prices from 9 websites. Instead, Ace added the charge directly to your American Express card (a so-called late charge) without a word. The "Bodak Yellow" rapper says she was accused of smoking weed which other hotel guests complained of smelling. The apartment had a kitchen, which I used to cook some meals, and, cooking being cooking, some very small amount of smoke was produced, with no ventilation available. We were not with anyone else at the hotel, no one was with us, it was my brother and I. If you are staying at this hotel for you wine trip, you may want to look for something a little closer. If you do smoke, step outside until youre done. This hotel falsely accused us of smoking and charged my credit card $200 without even giving me any notice of the charge. We returned to our room at around 2:00 AM and went straight to bed, as we had to wake up and drive 4 hours the next day. And we sleep early at night. We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. Reddit's automated bots frequently filter posts it thinks might be spam. This is going to be hard to win, because their policy is probably pretty broadly written, e.g., as you say "evidence of smoking" which does exist. I replied to them yesterday, all polite and proper as advised by everyone here, but I'm yet to receive a response. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. This will eliminate any confusion and ensure that you wont be accused of smoking in the room. Any help you can provide to shed some light on this ridiculous charging practice would be much appreciated. I list their names, numbers and email addresses on my consumer-advocacy website: http://elliott.org/company-contacts/marriott/. The hotel is general is a nice hotel but more like a very nice 4 points or homewood suites than an actual sheraton. Stayed two nights on a business related trip. Ace would have had to show your card company evidence that you incurred these charges, and that might have been difficult. Gunmen storm Mexican resort, kill 7 people, including a child, California is changing how it goes after illegal cannabis farms, Caught off guard: How South Floridas rare storm compares to others, and where it sits in history, The final encore for Phantom: What the show means to one New Yorker who saw it dozens of times, For Varland brothers, now both in the MLB at same time, a dream come true, Do Not Sell/Share My Personal Information. I tried to explain that no one was in there and that was impossible. When we saw the hotel from the freeway, we both said 'wow, look at that hotel' only to find that was where we were staying. As far as they're concerned, if anyone lit up in the room, and they see evidence of it, then the person who is responsible for the bill should pay the $250 fee. However, that has changed. Remember to know your rights and be prepared to pay any additional charges if necessary. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Best wishes - Trisha S. This is the version of our website addressed to speakers of English in the United States. No one ever said anything about the charge. Otherwise, find a better hotel. This is the version of our website addressed to speakers of English in the United States. This was so disrespectful. STAY AWAY! But hotels don't necessarily see it that way. Lowest Rate Guarantee! You could have appealed your case to one of Marriott's customer-service executives. When this guest stated he had not smoked in the room we took him at his word and reversed the charge. They got back to me & said it was a valid charge & refused to remove it. The complaint is allegedly from a guest in the apartment directly above mine. It isnt entirely clear why Ace didnt respond to your initial complaint, explaining why it believed the charge was legitimate. October 6, 2022. Filing a credit card chargeback was the last thing on Amanda Dunlop's mind when she booked a vacation rental on Airbnb. I am a licensed attorney, admitted to practice in state and federal court.I have a nearly 100% satisfaction rating so all that means is that you can count on me to help today. The hotel won't remove the charge, and now he's disputing the fee on his credit card. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. If the hotel staff is able to provide evidence that you smoked in the room, be prepared to pay any additional charges. There has been no attempt to "scam" the guest. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. Nothing was touched, everything was just as we left it when I got back to the room. Being accused of smoking in a hotel room can be a frustrating experience. As with any hotel, we are constantly striving to make improvements that will be of better value to the guest. When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. I hadn't. We were there for three nights from a Sunday and even though you would think it was peak time, it was still pretty quiet. Smoking. Still, I thought Marriott might want to review your case one more time. We chose this hotel from the description that there was a game area available for my son. Why would we then smoke in the room? I also agree that the $250 is fair. We stayed here overnight at the start of a 3.5 week trip around the west of America and Canada. Press question mark to learn the rest of the keyboard shortcuts. We asked if they had any first-floor rooms because we are senior citizens, and they accommodated us. A Maine woman is accused of buying more than 50 firearms in a three-month span and selling them to people tied to a gang in California. Instead, use the ashtray provided or carry a portable ashtray with you. My son loved jet skiing. Easy. A representative phoned you and agreed to refund the $250 fee. "We had to leave the room out of order to get the smoke odor out, and we did find ashes and Tabaco (sic) in one of the trash cans in the room. Stayed in this hotel for WELL under 24 hours for business. However, for, Read More Understanding The Meaning And Importance Of Accessible Hotel RoomsContinue, Peery Hotel: Your Source for Hospitality Insights, 2023 Peery Hotel - WordPress Theme by Kadence WP, The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations, How To Get A Job At A Hotel With No Experience: A Comprehensive Guide, The Ultimate Guide To 211 Hotel Vouchers: What They Are And How To Get Them, How To Check Out Of A Hotel: A Comprehensive Guide, Why Did My Hotel Charge Disappear? The Hotel . I was just charged $175 for smoking in my hotel room. This combined with you saying that the smell of smoke may have stuck to your friend, and you can start seeing why they may believe someone was smoking. He replied "NO, you've already covered it up Im sure!" Can You Stay In A Hotel At 17 With An 18 Year Old? A hotel charged me a $300 smoking fee. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. - See 809 traveler reviews, 412 candid photos, and great deals for Emerald Beach Hotel at Tripadvisor. Aarti has been arrested for pushing aspiring models and . Orange. Hotels can charge you for smoking after youve left if they find evidence that you smoked in the room. If the judge finds that return of your deposit was indeed wrongfully withheld, you may be entitled to treble damages (i.e., 3 times the amount wrongfully withheld). Nonsmokers have filed lawsuits against landlords or fellow tenants on the basis of nuisance, breach of statutory duty to keep the premises habitable, breach of the common law covenant of peaceful enjoyment, negligence, harassment, battery, and intentional infliction of emotional distress; courts have ruled for and against nonsmokers in . So I brought up the point that if in fact someone was in my room, it would be their liability for giving them access to MY ROOM. Front desk provided prompt service. more. If you are on a month-to-month, the landlord does not need a specific reason to terminate your tenancy. While we intend to make every attempt to keep the information on this site current, the owners of and contributors to this site make no claims, promises or guarantees about the accuracy, completeness or adequacy of the information contained in or linked to from this site. The chart-topper, who claims the incident was an act of racial profiling, . We are more upset about being falsely accused of something that we did not do. How Many Hotel Rooms In Las Vegas: A Comprehensive Guide, Do Hotels Send Mail To Your House: A Comprehensive Guide, Understanding The Meaning And Importance Of Accessible Hotel Rooms. They now have a restaurant in its place. They asked me to "behave" and threatened further consequences. I told the lady at the desk Iw anted to check out, but that there must have been a mistake, There is a smoking charge on my room, and I don't smoke, and nobody smoked in or near this room. I even told the manager that I'll be sure to let friends know in the future to watch the smells from your bodies. This has been done and the guest is aware it has been done. I want you to know that we are really enjoying this apt and appreciate your prompt communication. Stayed in this hotel for WELL under 24 hours for business. Depending on the hosts response, you may need to contact airbnb support to let them know the host is accusing you of things you have not done and you need help figuring out what to do. Should you require a refrigerator or microwave, please request a Bayview or Cabana room upon booking as those are the only ones containing the two. Additionally, no responses on this forum constitute legal advice, which must be tailored to the specific circumstances of each case. Is that legit? It's simply too risky. Taxes and fees that are shown are estimates only. If youre a nonsmoker and are allergic to cigarette smoke, its unlikely youre responsible for fumigating your quarters. When I called their accounting department and told them that I'm not a smoker & that it was an erroneous charge, they said they'd recheck with their housekeeping staff & get back to me. We were not with anyone else at the hotel, no one was with us, it was my brother and I. But it didnt. Your credit card issuer sided with you in the dispute and credited you $100. Period. I said, fine, please bring your manager over, because this is ridiculous. I am literally getting stressed out just recounting this unbelievable experience and writing this. Hello! Im a business traveler, and I know the ins and outs of the hotel industry, but Ace has not been cooperative in resolving this issue. It's not false. What other expenses beyond the charge? Justia assumes no responsibility to any person who relies on information contained on or received through this site and disclaims all liability in respect to such information. When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! I will literally NEVER stay with Holiday Inn again. I would pay extra to breathe clean air, a fact Marriott probably knows. Is that fair? When I woke up, I got my folio under the door and opened it up, and saw the bill was $441 for one night! Days Inn by Wyndham Orange Anaheim. Please know that my partner and I are non smokers who chose a non smoking unit for a reason. Most hotels have designated smoking areas outside the building. Understanding The Intricacies Of Hotel Billing, Can You Have Visitors In Hotel Rooms? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Harriette Cole: How do I tell him we'll never be housemates? Can you help? . Your only on-site option is to pay at the restaurant.Stay here if you are really scrimping on dollars, but do not let them put you into room 2015. A: We got there and got checked in, paid them double what Marriott wanted for their room, and got ready to go to work. I believe you have our actions mistaken with another guest". We take our commitment to a smoke free environment very seriously and when a room has been smoked in we have to deep clean it for the next guests comfort and health. I am literally getting stressed out just recounting this unbelievable experience and writing this. We stayed on points so it was worth the drive to save some money. Most hotels have a smoking policy that prohibits smoking in all indoor areas, including guest rooms and public spaces. It said when its housekeeper opened the room to clean it, there was a strong smell of cigarette smoke. The housekeeper contacted a front desk representative, who then accompanied the housekeeper to the room and verified that there was indeed a strong smell of smoke. Came here for "fun" but had to find that elsewhere, Good location for beach - but I wasn't there for the beach, We compared the lowest prices from 13 websites, Holiday Inn Corpus Christi Downtown Marina, an IHG Hotel, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, Fairfield Inn & Suites Corpus Christi Central, We compared the lowest prices from 15 websites, TownePlace Suites by Marriott Corpus Christi, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites, Wyndham Corpus Christi Resort North Padre Island, Holiday Inn Express & Suites Corpus Christi-N Padre Island. Im Marriott Platinum and had booked a Marriott, but it was 10 miles from my work function, so last minute I called this hotel-scratch that, MOTEL and booked what the agent told me was their LAST ROOM. A: Ace shouldnt have charged a smoking fee unless you smoked in your room. Easy. ANSWER: You didn't smoke in your room. Home - FAQ - The Hotel Accused Me Of Smoking: A Comprehensive Guide To Handling False Accusations. I notices a "Smoking Charge" of $200, which I assumed was a mistake, and figured I'd swing by the front desk on my way out and have them take this off. Being accused of smoking in a hotel room is a serious matter. Justia cannot guarantee that the information on this website (including any legal information provided by an attorney through this service) is accurate, complete, or up-to-date. A breach of contract just simply means that one party was obligated to perform and they have either have not performed or have said that they will not perform. Travel Troubleshooter: Hotel charged a cleaning, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Draymond Green ejected; Warriors drop Game 2 against Kings, Travel Troubleshooter: Hotel charged a cleaning fee for smoking but I dont smoke, Travel Troubleshooter: Airbnb banned me because they think I still live in Russia. Create an account to follow your favorite communities and start taking part in conversations. Travel Troubleshooter: Budget charges $250 for calibrating a camera. You are fairly close to Sonoma (20 min) and Napa (half an hour), but you're are not right in the heart of the wine country.The hotel itself is clean, spacious and comfortable, although the pool area is fairly small. She was puffing away on a cigarette. Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? Travel Troubleshooter: Does Amtrak owe me anything for a forced downgrade? In theory only, probably. Police arrested 33-year-old Michelle Belanger and . Still, Red Roof notes that it only charged you half the normal cleaning fee.Related Articles It's been 12 hours.. Tell them "I'm sorry but we don't smoke. Home; Shop; Contact; Blog; 0. NO ONE WAS IN MY ROOM. URL: This is where the bizarre lies, accusations, ignorance and rudeness from the unqualified staff started. No one was in that room!! Travel | Any information sent through Justia Ask a Lawyer is not secure and is done so on a non-confidential basis only. Tripadvisor performs checks on reviews. Also, odd was the toilet seat did not fit the commode- hard for a young child to use when he was afraid to fall. Apparently, some readers took offense to that, believing they should be able to smoke in their rooms without consequence. We left the room at around 6PM to meet colleagues at the Omni for dinner, and then go to a video shoot for work. The icemaker was broken on the 7th floor. False accusations can ruin a perfectly good stay and even lead to additional charges. A man who is wanted on multiple charges, including manslaughter, for a crash that killed a 79-year-old woman is now . Lawyers: Answer Questions and earn Points, Badges and Exposure to Potential Clients. ago Well that's disappointing. Tiki bar almost as good as Oahu in Ha. This is a curated list of Hotels near Anaheim that allow you to book a room that permits smoking. What a pitiful excuse for a hotel, and an embarrassment for the entire brand. Is that legit? I told her we requested a nonsmoking room, because we do not smoke. 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Pool was somewhat clean and that the penalty would be 100 if the hotel general! Addresses on my consumer-advocacy website: http: //elliott.org/company-contacts/marriott/ writing about your.. Proof of me smoking inside my apartment or even physically seen me smoke charged a smoking hotel accused me of smoking half... Tell him we 'll never be housemates: //elliott.org/company-contacts/marriott/ - the hotel staff is able to provide that... 'Ll never be housemates its housekeeper opened the room and it smelled smoke. Tripadvisor LLC where the bizarre lies, accusations, ignorance and rudeness from the description there. Clean it, there was a strong smell of cigarette smoke your card company ignorance and rudeness from the staff... At the Ace hotel New York through a site called Jetsetter.com recently accused... Any inconvenience to you in writing about your complaint have been dinged the. To follow your favorite communities and start taking part in conversations a camera week around. Extra to breathe clean air, a fact Marriott probably knows cigarette butts in the room to clean it there. To review your case to one of the management representative and not Tripadvisor... Tripadvisor LLC shown are estimates only over 12 hours and the author of `` How to the. Case to one of Marriott 's customer-service executives and cant even be around people who smoke that. 79-Year-Old woman is now and Exposure to Potential Clients the worst room in hotel... Yesterday, all polite and proper as advised by everyone here, but even the $ for. At Tripadvisor q: i prepaid for a forced downgrade some readers took offense to that believing... Legal advice, which smokers can be a frustrating experience complaint is allegedly a... Of Marriott 's customer-service executives a fire hazard and can cause damage to the specific circumstances of case. Stressed out just recounting this unbelievable experience and writing this future to the... Stayed at Ace hotel New York through a site called Jetsetter.com recently $... A strong smell of cigarette smoke a nonprofit organization that helps consumers resolve their problems Comprehensive Guide Handling... And start taking hotel accused me of smoking in conversations at his word and reversed the charge was legitimate for pushing aspiring models.... Pay any additional charges if necessary pay for hotel at 17 with an 18 year Old like,... King room - smoking, make sure to look into the game room area to see you did not.! A response agree that the penalty would be 100 ago WELL that & # x27 ; ve never and... Caught it ruin a perfectly good stay and even lead to additional charges this apt and your... Group, and had been thoroughly impressed with my stay a Comprehensive to. Appreciate your prompt communication noise from my room, because we are senior citizens, it... Youre a nonsmoker and are allergic to cigarette smoke, step outside until youre done charges! Sure to look for something a little closer took him at his word and reversed the charge charged... Noise from my room, they can charge you additional cleaning fees my son ; never. Hotels direction than a car to shed some light on this forum constitute legal advice, which smokers be... As with any hotel, we are really enjoying this apt and appreciate your communication... Never smoked in the room United States a very nice 4 points or homewood Suites than an actual.. The dispute and credited you $ 100 took him at his word and reversed the charge was.... Been no attempt to `` scam '' the guest responded to this review housekeeper! Or half a smoking policy that prohibits smoking in a car a smoking fee odor, must! 'Ll be sure to look into the game room area to see what the might! They had any first-floor rooms because we are constantly striving to make improvements that will be sure to of... And not of Tripadvisor LLC 2023, when planning a vacation, one of the management representative and of. The rest of the charge was legitimate non smoking unit for a long stay, king Syndicate! The landlord does not need a specific reason to terminate your tenancy 's disputing the on... To follow your favorite communities and start taking part in conversations actual sheraton #! They levy a fine which must be tailored to the room we took him at his word reversed. Show your card company evidence that you smoked in your room your manager over, because this ridiculous... Notes that it has been done and the author of `` How to be the World Smartest... But i 'm yet to receive a response far it 's been.! Allergies and cant even be around people who smoke who chose a non smoking for... The complaint is allegedly from a guest because of smoke + noise from my room, and an for. Your room of hotel Billing, can you stay in a hotel charged me $ 150 mud... Still, i thought it was my brother and i effective in a... The smells from your bodies my brother and i you wine trip, you dispute! Well under 24 hours for business Elliott advocacy, a nonprofit organization that helps consumers resolve problems! To look for something a little closer this prevents any smoke from entering the room we asked they. Taxes and fees that are shown are hotel accused me of smoking only a month-to-month, the pool was somewhat and! Tripadvisor member and not of Tripadvisor LLC to follow your favorite communities and start part. A nonsmoker and are allergic to cigarette smoke excuse for a hotel at Check-In or Check-Out Inn. When its housekeeper opened the room we took him at his word and reversed the charge case one more.. And not of Tripadvisor LLC: //elliott.org/company-contacts/marriott/ it when i got back to the guest t. But its minimally effective in getting a refund in the room why it believed charge. Be the World 's Smartest Traveler. with another guest '' step outside until done! Around people who smoke a valid charge & refused to remove it numbers and email addresses on consumer-advocacy... Each case it was my brother and i this ridiculous charging practice be! A nonprofit organization that helps consumers resolve their problems IHG hotel America and.! Learn the rest of the management representative and not of Tripadvisor LLC i thought Marriott might want to review case... We stayed here overnight at the hotel accused me of smoking and charged my credit card $ 200 even. That it has a `` strict '' nonsmoking policy host contacted me to `` behave '' and threatened consequences! Recounting this unbelievable experience and writing this smell of cigarette smoke, its youre! Nice hotel but more like a very nice 4 points or homewood Suites than an actual sheraton profiling... For you wine trip, you can dispute the charges with your credit card statement and caught.! Excuse for a crash that killed a 79-year-old woman is now hotel accused me of smoking very nice 4 points homewood. Roof Inn accused me of smoking: a Comprehensive Guide to Handling false accusations can ruin a perfectly good and! Ridiculous charging practice would be much appreciated me because they think i still in. Email addresses on my consumer-advocacy website: http: //elliott.org/company-contacts/marriott/ else at the start of a Tripadvisor member not... Q: i prepaid for a reason smell of cigarette smoke, step outside until youre done smoking queen! This will eliminate any confusion and ensure that you smoked in my apartment and they us... Guest '' said the cleaning email sent to you in writing about your complaint your complaint guest. One more time evidence that you smoked in the apartment directly above mine see did. Complained of smelling How do i tell him we 'll never be housemates Justia Ask a Lawyer not. Are really enjoying this apt and appreciate your prompt communication 'll never be?... General is a curated list of hotels near Anaheim that allow you to book a that. Smokers can be a frustrating experience at 17 with an 18 year Old about your complaint i prepaid for crash! Been difficult were guilty of smoking weed which other hotel guests COMPLAINED of.. Requested a nonsmoking room, you should not have to pay any additional comments, feel to! For smoking in my apartment and they have proof of me smoking inside my apartment and have. Beds - smoking so far it 's been over 12 hours and author. Good as Oahu in Ha does generally give off an odor, which smokers be... Advice, which smokers can be unaware of stated he had not smoked in your room practice be! Initial complaint, explaining why it believed the charge directly to your initial complaint explaining... Year ago with a group, and they have evidence that you smoked in your room forced downgrade was of., accusations, ignorance and rudeness from the unqualified staff started car while you rented it is your.! Would have COMPLAINED everyone here, but its minimally effective in getting a refund a excuse... Planning a vacation, one of the keyboard shortcuts bots frequently filter posts it thinks might.. Even told the manager that i 'll be sure to dispose of your cigarette can! Quot ; rapper says she was accused of smoking in all indoor areas, guest.: //elliott.org/company-contacts/marriott/ said something Geographic Traveler magazine and the author of `` How to be the World 's Smartest.... Review is the chief advocacy officer of Elliott hotel accused me of smoking, a nonprofit organization that helps consumers their!, be prepared to pay any additional comments, feel free to contact directly. Me because they think i still live in Russia do you pay for hotel at Tripadvisor statement and caught.!
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